Your Questions Answered
HOW DO I GET STARTED?
Please fill out the information in the Contact section of this website, OR
Contact Russ at or 314-724-1123.
HOW DO I KNOW IF I NEED ANY OF THE SERVICES PROVIDED BY LUMEN LLC?
Your initial one hour session is free. We will discuss the service(s) you are interested in, and then determine next steps.
There is no obligation if you decide the services offered by Lumen LLC are not meant for you or your family.
WHAT IS THE PROCESS?
When you determine that you would like to move forward with any of the services offered by Lumen LLC, you will be provided with a Client Agreement to review.
Once the document is reviewed, and signed, we will move forward with the next scheduled meeting.
WHAT LOCATION DO YOU PROVIDE THE SERVICES OFFERED BY LUMEN LLC.
The services offered by Lumen LLC can be done in your home or an agreed to offsite location.
WHAT FORM OF PAYMENT DOES LUMEN LLC TAKE?
At Lumen LLC, we accept cash and checks.
ARE GIFT CERTIFICATES AVAILABLE?
Yes. Gift certificates are a great idea for a wedding, graduation, or Christmas gift.
They are also a great gift idea for anyone that might need a little help getting back onto their own two feet, or help in building the personal financial foundation from which to grow.
DOES LUMEN LLC OFFER OR PROMOTE ANY SPECIFIC PRODUCTS OR INVESTMENTS?
At Lumen LLC, we are product agnostic. Thus, we do not offer any products. We work to educate and empower you to build a financial foundation for your daily life.
We will provide referrals for other services: Accountant, Lawyer, Investment Advisor, Debt Settlement, Credit Counseling, Insurance, Mortgage, etc.
DO YOU OFFER A SERVICE TO ACCOMPANY A CLIENT TO A MEETING WITH ANOTHER SERVICE PROVIDER (E.G. ACCOUNTANT/TAX, INVESTMENT, LAWYER, ETC.)?
Yes, we would be happy to accompany you on a visit to another service provider.
WILL LUMEN LLC WORK WITH MY OTHER SERVICE PROVIDERS?
Lumen LLC will work collaboratively with your other service providers at your request.
WHAT IS FINANCIAL COACHING - COUNSELING?
Helping you to determine where you are, where you want to be, and how to get there.
Member: American Association of Daily Money Managers (www.aadmm.com) & Association for Financial Counseling and Planning Education (www.afcpe.org).
If your questions haven't been answered, please contact me directly.